Refund and Returns Policy

 

  1. Introduction
  2. We want you to be completely satisfied with your purchase. If you’re not, our return and refund policy is designed to help.
  3.  
  4. Eligibility Criteria for Returns
  5. Returns are accepted within 30 days of receipt. Items must be unused, in the original packaging, and in the same condition as received.
  6.  
  7. Return Process
  8. To initiate a return, please contact us at [returns@anokhapitara.com]. Include your order number and reason for return. We will provide instructions on how to send your items back to us.
  9.  
  10. Refunds
  11. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment.
  12.  
  13. Exchanges
  14. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@anokhapitara.com.
  15.  
  16. Shipping Costs for Returns
  17. Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.